My Nurevia

Terms of Service

Last updated: [date]

Unreviewed draft. This has not been checked by a lawyer, and the highlighted sections are unfinished. It is written to be a good starting point for a solicitor or attorney to work from — not to replace one. Remove this notice only once a qualified adviser has reviewed the text and the highlighted fields are filled in. docs/compliance-checklist.md in the repo lists the obligations these documents cannot satisfy on their own.

1. Who these terms are with

These terms are an agreement between you and [legal entity name] (“My Nurevia”, “we”, “us”), [a company registered in England and Wales, no. ______ / a sole trader], at [registered address]. By creating an account or using the service you accept them.

You must be 18 or older to hold an account.

Nothing in these terms affects your statutory rights as a consumer. Where anything here conflicts with those rights, your rights win.

2. Where the service is available

My Nurevia is offered to residents of the United Kingdom. The estimates are built from UK prices, UK retailers and UK childcare costs, and assume NHS healthcare — they would be misleading elsewhere.

3. What the service is

My Nurevia gives general cost estimates, budgeting tools and shopping timelines for a baby’s first year. It is a planning aid. It is not a shop, a registry, or a professional adviser of any kind.

4. Not advice — and not a safety judgement

The service does not provide medical, safety, legal, financial or childcare advice. Estimates are approximations built from general assumptions and averages, and your actual costs will differ.

Labels such as “essential” or “nice-to-have” are planning guidance only. They are not a safety certification, a recommendation, or a statement that any product is safe. We do not test, inspect, evaluate or endorse any product, and we do not monitor recalls.

You are responsible for checking the safety, suitability and recall status of anything you buy — particularly car seats, cots, mattresses and other sleep and safety equipment. Consult the manufacturer, a qualified professional, and the Office for Product Safety and Standards product recall service at gov.uk before making decisions that affect your child’s safety.

5. Your account

We sign you in with a one-time link sent to your email address, so there is no password. Keep access to that inbox secure — anyone who can read it can reach your account. Tell us promptly if you think someone else has access.

6. Free and paid tiers

The free tier gives you the full calculator, ledger, timeline and checklist with prices, and one saved plan. Premium adds curated “where to buy” recommendations and multiple saved plans.

If we remove something material from the tier you are paying for, we will tell you beforehand and you may cancel and receive a refund for the unused part of your term.

7. Subscription, trial and cancellation

Before you subscribe

Before you are asked to pay we will show you, prominently and separately from these terms: the price, how often you will be charged, when the first charge happens, the minimum total you would pay over the initial period, and how to cancel. You will be asked to confirm that you understand the subscription obliges you to make payments.

The trial

Premium starts with a 7-day free trial. We take your card details at the start but do not charge during the trial. When it ends your subscription begins and your card is charged the price shown — unless you cancel first. One trial per person.

Your right to cancel

You have a 14-day right to cancel from the day the contract is made, without giving a reason. Because the service starts immediately, we ask you to agree that supply begins at once and to acknowledge that you lose the cancellation right once the service has been fully supplied. If you cancel after supply has begun you pay only for what you have used.

Separately, you have a further 14-day cooling-off period after your first payment following the free trial, and after any renewal onto a term of 12 months or longer. Cancel within that window and we refund that payment in full, less any proportionate amount for what you have used.

Renewal and reminders

Subscriptions renew automatically until you cancel. We will remind you in writing at least once every six months that the subscription is running, what it costs, and how to cancel, and we will always tell you before the trial converts to a paid subscription.

We give at least 30 days’ notice before any price change, and the new price applies from your next renewal, so you can cancel first.

How to cancel

Cancel online in Account settings, in two clicks — no phone call, no email required, no retention process to sit through. Cancelling is as easy as subscribing, because the law requires it to be and because making it hard would be a poor way to treat people. We will confirm your cancellation in writing, and pay any refund due promptly and by the same method you paid.

Outside a cooling-off period, cancellation takes effect at the end of the period you have already paid for, and you keep premium access until then.

If your subscription lapses, your saved plans are not deleted. You return to the free tier and only the premium-only features lock again.

[Parts of this section describe behaviour that is specified but not yet built: the key pre-contract information panel, the payment-obligation acknowledgement, the immediate-supply consent, the six-monthly reminders, and the post-trial cooling-off refund. See docs/dmcc-checkout-spec.md. Do not launch paid subscriptions until these exist.]

8. Affiliate links

Some retailer links in the premium tier are affiliate links: if you buy through one we may earn a commission, at no extra cost to you. We label these clearly wherever they appear.

Commission does not buy placement. We do not manufacture, sell, inspect or guarantee any third-party product, and listing a product or retailer is not an endorsement of its safety or quality. Your purchase is a contract with that retailer, not with us.

9. Acceptable use

You agree not to:

  • Scrape, bulk-download or systematically copy the service’s content
  • Resell or redistribute the estimates or checklists as your own
  • Try to break, overload or gain unauthorised access to the service
  • Use the service unlawfully, or to harm anyone

10. Our content, and yours

The service, its design, text and the underlying cost model belong to us and are protected by copyright. You may use them for your own personal planning.

The plan details and feedback you enter remain yours. You give us a licence to store and process them so we can provide the service, and to use feedback to improve it. If we quote feedback publicly we will do so anonymously.

11. Our service standards

We will provide the service with reasonable care and skill, as the Consumer Rights Act 2015 requires. If digital content we supply is faulty, you have statutory rights to a repair, replacement or price reduction, which these terms do not limit.

We aim to keep the service running but do not promise it will be uninterrupted. If we discontinue it entirely we will give reasonable notice, a way to export your plans, and a refund of any prepaid period.

12. Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your statutory rights under the Consumer Rights Act 2015, or for anything else that cannot lawfully be limited.

Subject to that: we are liable for loss you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care and skill. We are not liable for loss that is not foreseeable, or for loss arising from your reliance on an estimate, a checklist or a product link.

We are not liable for the products you buy, the retailers you buy them from, or the childcare providers you engage.

[A monetary liability cap has deliberately not been inserted. Caps against consumers are assessed for fairness under the Consumer Rights Act 2015 and an aggressive one can be struck out entirely, taking the rest of the clause with it. Ask your solicitor whether to include one and at what level.]

13. Suspension and termination

You may stop using the service and delete your account at any time. We may suspend or close an account that breaches these terms, or where the law requires. Unless the breach is serious we will warn you first and give you a chance to put it right. If we close your account without cause, we will refund any prepaid unused period.

14. Changes to these terms

We may update these terms. For material changes we give at least 30 days’ notice by email, and the change takes effect at your next renewal. If you don’t accept it, cancel before then and we will refund any prepaid unused period.

15. Complaints, law and disputes

If something has gone wrong, email [support@yourdomain] — we aim to reply within two working days and most things are settled there.

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may bring proceedings in your own courts, and the mandatory consumer law of your part of the UK still applies to you.

There is no arbitration requirement and no class-action waiver in these terms. If we cannot resolve a complaint between us, you may be able to use an alternative dispute resolution scheme — [name the ADR body you sign up to, if any] — and you can always go to court.

16. General

If any part of these terms is unenforceable, the rest continues to apply. Our not enforcing something is not a waiver of it. You may not transfer your rights under these terms; we may transfer ours if the business is sold, without reducing your rights.

17. Contact

[support@yourdomain]. How we handle your personal data is described in our Privacy Policy.